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How ompong88 Handles Your Personal Information

Your privacy matters to how we run this platform. This policy covers what data we collect when you create an account, use DANA, OVO, or GoPay to transact, and access the lobby — and it tells you exactly what rights you have over that…

Account DataPayment PrivacyCookie ControlsData RetentionYour Rights
ompong88 How ompong88 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We approach data security as an ongoing operation, not a checkbox. Your account is protected by a combination of technical controls and process standards that we maintain across the platform. Here's what that looks like in practice.

Account Security Every login is protected by an OTP verification step sent to your registered mobile number. We flag unusual access patterns and can lock your account on request.
Cookie Controls We use cookies to keep your session active and to understand how the lobby is used. You can manage non-essential cookies through the cookie settings in your browser at any time.
Data Retention We keep your account data for as long as your account is active and for the period required by applicable regulations. When an account is closed, personal data is removed or anonymised in line with our retention schedule.
Requesting Changes You have the right to access, correct, or ask us to delete the personal data we hold. Submit a request via Live Chat or the Help Centre form and we'll confirm receipt and next steps.
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete data we hold about you, our support team can walk you through the process. Submit your request through any of the channels below and include your registered account email so we can locate your records quickly.

Live Chat Open the chat widget from your account dashboard to speak with a support agent about any data request or privacy concern.
Email Support Send your data request or privacy question to our support address. Include your account email and the specific data action you're asking for.
Account Help Centre The Help Centre in your account settings has a dedicated privacy request form. Fill it in and we'll respond within a reasonable timeframe.

Common Questions About Your Privacy

These are the questions we get most often about how your data is handled on this platform. If yours isn't here, reach out through Live Chat or email.

We collect your name, email address, mobile number, and the payment method you link — DANA, OVO, or GoPay. Device information and session logs are also recorded to secure your account.

We do not sell your personal data. We may share limited data with payment processors to complete your transactions, and with compliance bodies where local law requires it.

Send a request through Live Chat or the Help Centre form in your account settings. Include your registered email address so we can locate your records and respond promptly.

Yes. Submit a deletion request through our support channels. Some data may be retained for the period required by applicable regulations before full removal or anonymisation takes place.

Payment data passes through SSL-encrypted channels. We log transaction IDs and confirmation codes for your account records only — your wallet PIN and login credentials are never stored on our systems.

Yes. The same data practices apply to all accounts where access is permitted under local law. Availability depends on your region and applicable Indonesian regulations at the time of access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.